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default2jv5xu9h2oko
Participant
Jul 25, 2023 10:07 AM UTC
Answered

Adobe Express Missing Font

Hi - my team has been getting this error message on existing templates for the last few weeks. The font 'Prophet Bold' is a custom font and the error attached is showing for a lot of users. Can you please advise?

 

Regards,

Aisling

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Lyn_D
Lyn_DCorrect answer
Inspiring
Aug 22, 2023 12:21 PM UTC

Hi @default2jv5xu9h2oko,

 

Thank you for reaching out, and apologies for the delayed response.

Could you kindly confirm if this is still an issue?

If yes, could you provide us with a bit more info? e.g. the font from Adobe? Did you upload your font pack to Adobe Express with all the relevant rights and licenses etc.?

 

I'm looking forward to hearing from you.

Lyn

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1 reply

Lyn_D
Lyn_DCorrect answer
Inspiring
Aug 22, 2023 12:21 PM UTC

Hi @default2jv5xu9h2oko,

 

Thank you for reaching out, and apologies for the delayed response.

Could you kindly confirm if this is still an issue?

If yes, could you provide us with a bit more info? e.g. the font from Adobe? Did you upload your font pack to Adobe Express with all the relevant rights and licenses etc.?

 

I'm looking forward to hearing from you.

Lyn

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