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Greg Smisek
Greg Smisek
Participant
May 7, 2026
Answered

Adobe Express Photos is hijacking Shift+S (Windows 11 hotkey)

  • May 7, 2026
  • 4 replies
  • 1790 views

For the past several days, Adobe Express Photos has hijacked the Shift+S keypress (not Ctrl+Shift+S or Win+Shift+S) on my Win11 computer. When I type Shift+S in any program (MS Word, browser, etc.) it isn't received by the program but rather launches Adobe Express Photos (it is treated as a hotkey for Adobe Express Photos).

Initially I had to end the Adobe Express Photos task in order to restore sanity to my computer.

The Adobe’s AI chat directed me to the settings in Adobe Express Photo. Under Screenshot Shortcut, there are two shortcuts, Print Screen and Win+Shift+S, which were both enabled. I disabled both of them, and that resolves my issue (even though my issue is with Shift+S, without the Windows key).

I never use Adobe Express Photos and never enabled these settings in the first place.

      Correct answer Amitej S

      Hi Everyone! You may want to check these articles to get this sorted out:

      1. https://helpx.adobe.com/in/express-photos/desktop/get-started/faq.html
      2. https://helpx.adobe.com/in/express-photos/desktop/edit-images/revert-print-screen-settings.html 

      The second link would help with the Revert Print Screen settings. 

       

      4 replies

      d_1964
      d_1964
      Participant
      May 18, 2026

      None of these methods worked for me so I deleted the app altogether.

      So frustrating and annoying that Adobe would do this! I’d rather not use it at all than have it waste my time trying to figure out crud like this.

      Rose DV
      Community Manager
      Rose DVCommunity Manager
      Community Manager
      May 18, 2026

      Hi ​@d_1964!

      Completely understandable - that kind of disruption to your workflow shouldn't happen, and I'm sorry the fixes didn't do the trick. I'll pass this along as feedback.

      Rose

      Amitej S
      Community Manager
      Amitej SCommunity ManagerCorrect answer
      Community Manager
      May 13, 2026

      Hi Everyone! You may want to check these articles to get this sorted out:

      1. https://helpx.adobe.com/in/express-photos/desktop/get-started/faq.html
      2. https://helpx.adobe.com/in/express-photos/desktop/edit-images/revert-print-screen-settings.html 

      The second link would help with the Revert Print Screen settings. 

       

      wriba
      wriba
      Participant
      May 8, 2026

      In settings I unchecked both “Print Screen” and “win-shift-s” options (only Print Screen was active) and the problem went away. Crazy that Adobe apparently auto installed this package without even testing it? Who would bind shift-s to anything but “S”.

      Starsz
      Starsz
      Participant
      May 7, 2026

      Same issue here. Even unclicked the Ctrl + Win + S . doesn't make a difference. 
      Ctrl + S opens Adobe Express Photo. I uninstalled

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