Adobe Express Save to PDF file issue

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Hi , I created a poster by Express 1st time today.

I noticed a heavy issue its about chinese font when we saved to PDF files.

When u save to PNG/JPEG

all good !

But when you saved to PDF , Chinese fonts will just become "MESSING CODE ( NO GLYPH )"

You can see attached file,

Left side its PNG/JPEG

Right side its PDF 😧

Only chinese word have this issue >_<

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M

Manmeet2016Correct answer

Community Manager

Hi Rutann,

Sorry for the trouble. We have checked the same thing at our end. We got to know from the concerned team that this is an outage. We are keeping a close watch, though. As soon as it is resolved, we will share the update. Thank you for being so patient.

Thanks,

Manmeet

M

Manmeet2016

Correct answer

Community Manager

Hi Rutann,

Sorry for the trouble. We have checked the same thing at our end. We got to know from the concerned team that this is an outage. We are keeping a close watch, though. As soon as it is resolved, we will share the update. Thank you for being so patient.

Thanks,

Manmeet

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PaulWan

Participant

Hello,

I also encountered the same problem, exporting pdf files, the Chinese text will become square, this problem is still not solved, I am a paid subscriber, I hope you solve this problem quickly.

Thank you

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