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Participating Frequently
January 3, 2023
Question

Adobe Express Scheduler is connecting to the wrong IG account via Facebook.

  • January 3, 2023
  • 1 reply
  • 375 views

I can't get IG connected. I have a business FB page and it keeps selecting the wrong IG business profile. The one it selects is not even an option in the "which IG business account do you want to use". I selected the one I want to use and it defaults to the other. Anyone have any ideas? It's such a hassle to connect, I hope the scheduler actually works after all this. 

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1 reply

Community Manager
January 11, 2023

Hi @jrbx123, thanks for reaching out. Kindly follow the steps here, to connect your content scheduler to IG. If you're still experiencing issues after following the steps, send us a video to have a look at what is happening, and don't forget to let us know if this post has helped you. Thanks ^Mk