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Participant
April 1, 2023
Question

Adobe Express subscription

  • April 1, 2023
  • 4 replies
  • 258 views

Hi everyone,

 

I am paying a monthly instalment but I have this issue in the last 7 days. When I am openong the mobile  app of adobe Express.

 

The mobile app show me a notice that I am a free user and I cannot edit my projects. However, the PC version is fine .

 

Please assist.

This topic has been closed for replies.

4 replies

Participant
April 2, 2023

Hi there! I'm sorry to hear that you're experiencing issues with your Adobe Express app. It sounds like you may need to contact Adobe support to resolve this issue.

You can try restarting your device and checking if the issue persists, but if it does, then it's best to reach out to Adobe's customer support team. They can help you troubleshoot the issue and provide you with the necessary steps to resolve it.

You can contact Adobe support through their website or through the app itself. They have a dedicated support team that can assist you with any issues or concerns you may have with their products.

I hope this helps! Let me know if you have any other questions.

Participant
April 2, 2023

Same problem on my iPhone! Please fix. 

Participant
April 1, 2023

I came here for the same reason - have lost access to certain projects and can't access certain 'premium' photos that I could before. I have CC All Apps plan so no idea what's going on.

Soraldor
Participant
April 1, 2023

Same problem here - how can we solve this?