Adobe Express "This page isn't here for you, but we are"

Forum|Forum|3 years ago
May 8, 2022
3 replies
1570 views

Hello

Over the last day my Adobe Express does not allow me into the page. After navigating to the website and clicking "start for free" it takes me to a website and shows the image that displays "This page isn't here for you, but we are" (image attached). I've also tried launching the website from the creative cloud launcher but this ends up giving me the same result. Any help is appreiciated. Thanks

This topic has been closed for replies.

P

przemowild

Participant

I am still having this issue. Tried Safari Private mode, makes no difference.

A

Arafat260601139rd7

Participant

What

M

Manmeet2016

Community Manager

Hi Bradylax,

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. The app should usually be available afterward. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

Thanks

Manmeet

B

Bradylax24365333cp3rAuthor

Participant

Hey there, thank you. The incognito tab worked! much appreiciated

M

Manmeet2016

Community Manager

Hi Bradylax,

Great news! Please check if that works on the browser in the normal mode. We want to make sure that issue is fully resolved.

Thanks

Manmeet

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded