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Fabiana29534985ccyd
Participant
April 22, 2023
Question

Adobe express travando

  • April 22, 2023
  • 1 reply
  • 214 views

Bom dia. O app está travando com muita frequência. Já apaguei e baixei novamente, 2 vezes. Já desloquei o celular e reiniciei muitas vezes tb. Mas o provenham não se resolve. Escolho as fotos para fazer o post, depósito de selecionar, o app trava e naoncosnioy mais trabalhar. Se puder me ajudar, agradeço muito. 

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1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
May 2, 2023

Hi @Fabiana,

 

It sounds frustrating that, despite attempting various troubleshooting techniques, you continue to have problems with the mobile app.

Could you share the make & model of the device you're working on? What version os it runs? Does the app crash when you use a particular feature or carry out a specific task? Do any error messages pop up?

 

Meanwhile, I recommend you update the device os & the app to the latest version. Also ensure that the device is connected to an active & stable internet connection. You may also work on the Adobe Express webapp, so your work dest gets hampered.

 

Let us know how it goes.

 

Best,

Amitej

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