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Sean Clarke
Sean Clarke
Participant
October 19, 2024
Question

Adobe Express - Unable to Migrate FIles from Old to New

  • October 19, 2024
  • 1 reply
  • 128 views

I can still access my OLD Adobe Express files and graphics on my iPad.

Everything works as normal. I can edit, duplicate, export etc...

Yet I realise this app is expiring soon?

 

When I login to Adobe Express on either my iPhone or desktop browser (same Adobe account)

I can see all of my NEW Adobe Express files, but none of my OLD Express files.

 

I have never seen any option to migrate from old to new.

 

When I select the "Looking for files created with the prior version of Adobe Express or the mobile app? We got you." this just redirects me to https://new.express.adobe.com - none of the options all of the tutorials talk about, nor the other threads in this community.

 

Would love to get my old files over to my new files.

Any thoughts or suggestions please.

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 21, 2024

Hi 

@Sean Clarke

,

 

I'd like to inform you that the new version of Adobe Express is not yet available on iPads. We do not have the ETA but our product team is working on it and once it is live, we will let you know.


Also, check this post to migrate files to your mobile app- https://adobe.ly/3YudOY5

 

Regards,

Tarun

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