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Participant
October 2, 2023
Question

Adobe Express will not allow me to publish or save a draft of a social media post

  • October 2, 2023
  • 2 replies
  • 491 views

Adobe Express will not allow me to publish or save a draft of a social media post through the social media scheduler.

 

When a photo and description is added to the social media channels I wish to post to, the "Publish now" "Schedule" and "Add draft" buttons stay grey and can't be clicked

This topic has been closed for replies.

2 replies

Participant
December 14, 2023

Same here.  The launch of the new platform was not w/o bugs and needed fixes...  😕😕

 

 

Neelamk
Legend
December 26, 2023

Hi There,

 

We are sorry for the delayed response. Please try using a different browser. Ensure you use one of the following: Edge, Safari, Firefox, and Chrome (and only those 4); also, clear your browser cache. Please let us know if this helps. I recommend sharing a screenshot of the error to investigate further.

 

We are here to help you. We hope to hear from you soon.

 

Thank you,

Neelam



Participant
November 10, 2023

Me too just now. Frustrating.