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Participant
September 19, 2024
Question

Adobe Express will not download images or video

  • September 19, 2024
  • 1 reply
  • 435 views

I have read through a plethora of issues with downloading images and videos from Adobe Express. The solutions listed do not help with the problem. I am using the app and not a web browser so clearing the cache or a pop-up blocker  does not help this problem. When I try to download my videos or images, I do not get an error message it simply does not work. One week ago The images download it with no issue. What is the problem? 

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1 reply

September 19, 2024

@blissedbeing 

This seems to be happening a bit recently. I am guessing that Adobe is doing some behind the scenes upgrading before Adobe Max.

Cheers,
O. Nate

Tarun Saini
Community Manager
Community Manager
September 26, 2024

Hi 

@blissedbeing

,

 

Can you try signing out and signing in again or rebooting the device to check if that helps?

 

Regards,

Tarun