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Participant
September 6, 2025
Answered

Adobe files

  • September 6, 2025
  • 1 reply
  • 193 views

I cannot load any of my files. I was editing on Adobe Express and then my computer died and now I cant access any of my previous files. It just loads and loads and then says "soemthing went wrong, please refresh Adobe Express". Eveyrhting else on express is working, it allows me to create new but not open what I was working on. I tried from multiple devices and it still isnt working :(((((

Correct answer Amitej S

Hi @Skye_0803, Welcome to our Adobe Express Community!


There was a recent outage that may have impacted your experience. Our teams have applied a fix, and things should now be running smoothly. Could you please let us know if it’s working fine on your end? You can also keep an eye on updates here: https://adobe.ly/3JOw2yJ.


Thanks for being with us!

1 reply

Ged_Traynor
Community Expert
Community Expert
September 6, 2025

@Skye_0803 this is the Photoshop forum, try the Adobe Express forum instead

jane-e
Community Expert
Community Expert
September 6, 2025

@Skye_0803 

 

I've moved your post to the Adobe Express forum.

 

Jane

Amitej S
Community Manager
Amitej SCommunity ManagerCorrect answer
Community Manager
September 8, 2025

Hi @Skye_0803, Welcome to our Adobe Express Community!


There was a recent outage that may have impacted your experience. Our teams have applied a fix, and things should now be running smoothly. Could you please let us know if it’s working fine on your end? You can also keep an eye on updates here: https://adobe.ly/3JOw2yJ.


Thanks for being with us!