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Inspiring
October 4, 2026
Question

Adobe Illustrator import hosed. Adobe bug report page blank!

  • October 4, 2026
  • 0 replies
  • 4 views

WTF is going on?

Haven’t used express for a couple of weeks - tried adding any of my existing Illustrator logos and graphics from the brands panel which all worked perfectly before - now their fonts briefly show and then go invisible/disappear. ANY illustrator file shows the same issue. I checked fonts - they’re installed and available. Checked Chrome, Firefox and edge - all show the same problem. I then tried placing the illustrator file and Express recognises it as a PDF and wants to open it as a separate page - nope, I want to graphic on my existing page. 

 

Oh, then I tried import from file - Simple file but the graphics are corrupted, tiny, pixelated and fonts don’t render correctly.

 

Seems like Illustrator import/support is just broken!

 

What’s worse, I tried to raise a bug report and the Adobe bug report page after creating a new bug report is blank (on multiple browsers too).

 

Sigh, Adobe, you’re making my life so difficult.