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Dana Abril_Sosa9109
Participant
January 14, 2025
Answered

adobe photoshop fix

  • January 14, 2025
  • 1 reply
  • 689 views

If I only had my images stored in Adobe Photoshop Fix, and I didn't save them to the cloud or to the device, are they deleted? please help me

Correct answer Kevin Stohlmeyer

Unfortunately it appears so. Since Adobe stopped supporting the app, you can no longer log in to access the files.

If you didnt store in the cloud for your Adobe account or save local they are gone.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
January 14, 2025

Unfortunately it appears so. Since Adobe stopped supporting the app, you can no longer log in to access the files.

If you didnt store in the cloud for your Adobe account or save local they are gone.

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 14, 2025

@Dana Abril_Sosa9109 

 

From Adobe Help:

https://helpx.adobe.com/mobile-apps/help/photoshop-fix-mix-eos-faq.html

"What happens to my projects? How do I keep my files? Do I have to use Photoshop Express to get my files? 

"We recommend that users locally save their projects to their device at their earliest convenience to avoid losing work. While most of the features of Photoshop Fix and Photoshop Mix will reside in Photoshop Express, existing projects will not be migrated. After June 4, 2024, user projects will not be accessible via the apps or the cloud. What happens to my projects? How do I keep my files? Do I have to use Photoshop Express to get my files?  We recommend that users locally save their projects to their device at their earliest convenience to avoid losing work. While most of the features of Photoshop Fix and Photoshop Mix will reside in Photoshop Express, existing projects will not be migrated. After June 4, 2024, user projects will not be accessible via the apps or the cloud."

 

I've moved your post from Photoshop to Adobe Express, which has replaced Photoshop Fix.

 

Jane

 

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