Adobe Stock Photos

Forum|Forum|3 years ago
February 15, 2023
1 reply
223 views

I have a premium account through my school. Whenever I try to use a photo from the Adobe Stock Photos, it says failed to license one or more images. Do we not have access to those photos with an education account? I am able to find free photos in Spark Video and Spark Page. It works on my laptop, but not on the app on my iPad.

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Lyn_D

Inspiring

Hi @DANIELLE276366357k3c,

Thank you for reaching out, and we're sorry that your having trouble using the premium stock images.

Have you tried reinstalling the app? If that doesn't fix the issue, please let us know we're here to help.

Many Thanks,

~Lyn 🙂

Lyn_D

Inspiring

Hi @DANIELLE276366357k3c ,

Just checking in to see if reinstalling the app managed to fix your problem.

We're here to help and looking forward to hearing from you.

Many Thanks,

Lyn 🙂

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