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cuank70136457
Participant
October 26, 2022
Question

AdobeExpress Publishing Issues

  • October 26, 2022
  • 1 reply
  • 229 views

Hey guys,

I have several media that does not get posted to my socials via the Express Scheduler. Some images post, yet others do not - I have checked file dimensions as well as file sizes, and all seems correct, yet I still get messages saying that my Express has failed to post my content. Even rescheduling the content doesn't help.

Please could someone assist me?

Thank you in advance!!!

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
October 26, 2022

Hey @cuank70136457, Are the impacted projects identical that throw an error across all social media platforms, or are they projects that are planned for a specific social channel, such as all postings scheduled to Instagram does not post?

If possible, could you share the screenshot of the Scheduler page will all scheduled/failed media?

 

~Best,

Amitej

C
cuank70136457Author
Participant
October 27, 2022

Hi @Amitej S thank you so much for the reply!

It is only for my media being published to Instagram - some scheduled content gets shared, other content does not?

See screenshot of the error message - it seems that this is something the Express team needs to investigate further?

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