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Awesome_Fireball5FEF
Participant
February 18, 2025
Question

All files in Express and Express Beta, have disappeared

  • February 18, 2025
  • 1 reply
  • 232 views

All my hundreds of files have suddenly disappeared on both Express and Express Beta on my Android apps under My Stuff.  My favourites are still there and the Home page is also there. I don't use Projects. It's only the Files that are missing. I work on Express Beta every day and it was after a work session yesterday that it happened so I went back to using Express but the files there disappeared today. 

 

I need to have it FIXED ASAP if you can  because I post 10 posts to my various social media, every day, and more to all my Facebook Pages..

 

I use Express Beta to create ALL MY POSTS so if it can't be fixed quickly I will have to find another app which I obviously don't want to do. 

I look forward to a happy conclusion. 

1 reply

kglad
Community Expert
Community Expert
February 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">
Awesome_Fireball5FEF
Participant
February 18, 2025
Thank you for your email. I'm grateful that you responded so quickly. I
looked through the list and found my post. I'm so pleased to have this
list. It will be very helpful.

All my files are back now thankfully. I don't know whether someone fixed it
for me or whether the glitch fixed itself, but either way, I'm very
relieved and thankful for your time and trouble.

Sincerely 🌸
Catherine Rzecki
Catherine
David__B
Adobe Employee
Adobe Employee
February 18, 2025

Hi @Awesome_Fireball5FEF

I'm not sure what happened but glad to hear you got your files back.

Best,

Dave