All of a sudden all of my projects in Adobe Express have disappeared. HELP

Forum|Forum|4 months ago
October 7, 2025
1 reply
102 views

All project are gone. seemed to go missing during an update. Years worth of stuff. I checked everywhere in "my stuff". PLEASE HELP

Tarun Saini

Community Manager

Hi @talented_shape3350,

Thanks for reaching out! we're sorry to hear about this. Please ensure you are using the correct Adobe ID when signing in to your account. Also, make sure you are choosing the correct profile.

Check this article for more info- https://adobe.ly/46XPtNo

Regards,

Tarun

T

talented_shape3350Author

Participant

I've tried everything. I'm in the right account and only have 1 profile. All projects were there 3 days ago.

M

mahmoud_5524

Community Manager

Hi @talented_shape3350,

I’m really sorry your projects have disappeared – I understand how frustrating this must be. Please try logging out and back in, clearing your browser cache (if on web), or reinstalling the app (if on mobile). Could you also share your platform, app version, and any error messages? Screenshots or screen recordings?

^MM

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