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Participant
August 26, 2026

All project progress lost on Adobe Express

  • August 26, 2026
  • 1 reply
  • 13 views

I worked on project on the Adobe Express browser. It has a version history but nothing is saved. Its blank project and all work is lost. Not expected from a web application.

1 reply

Amitej S
Community Manager
Community Manager
August 26, 2026

Hi ​@30937681rl4o

If the project is still showing in Version History but the latest work isn't there, could you first check that you're signed into the same Adobe account you used when creating the project? If you have multiple Adobe accounts or workspaces, it's worth checking those as well.

You can also try opening the project in an Incognito/Private window or a different browser to rule out a local session or caching issue.

If your recent work is still missing, please share when you last saw the completed version, whether this affects one project or multiple projects, and whether you're using the web or mobile app. A screenshot of the Version History would also help us investigate.

If the work cannot be recovered through Version History, I'd recommend contacting Adobe Support, as account and project recovery requires access that we don't have through the community.

Hope this helps!