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jimm88148432
Participant
August 22, 2024
Question

All text vanished from my multipage document

  • August 22, 2024
  • 1 reply
  • 117 views

Made a 70= page document, paying premium, on mac, firefox (up to date). Where has all my text gone? Each page shows an empty text box with whirring grey symbol FOREVER.

Tried accessing through online creativecloud, online Adobe account and also desktop app thing - no good.

 

    This topic has been closed for replies.

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    August 29, 2024

    Hi 

    @jimm88148432

    ,

     

    Thanks for your patience. Is it possible for you to share the project URl with us?  Try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You can also try clearing the browser's cache and cookies and let us know if that helps.

     

    Also, please make sure that the network endpoints listed on https://adobe.ly/3yZaomk html are allowed.

     

    Regards,

    Tarun

     

     

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