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mms911
Participant
June 24, 2023
Question

All thumbnails in the app don't show up

  • June 24, 2023
  • 1 reply
  • 142 views

 I downloaded this version from Galaxy store. I tried clearing  data and app cache.

Uninstalling and reinstalling doesn't work either. My internet connection works fine. I don't know what to do. I ran out of solutions. Is it a bug in the app or what? I have not faced such problem since it was "Adobe Spark"

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
June 27, 2023

Hey @mms911,

 

Thanks for sharing the details and the troubleshooting steps you followed. Could you also share the device's make and model? Also, mention the app version installed on the device. 

 

Additionally, I'd suggest you try once on a different internet connection to check if that makes any difference. 

Let us know about your observations.

 

Best,

Amitej

 

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