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Nov 9, 2026 8:30 PM UTC
Question

Android version on Samsung Galaxy will no longer load from Google photos

Samsung a16 5g. After years of success the Android version will no longer up load content from Google photos 

    1 reply

    justlearn
    Community Expert
    Community Expert
    Nov 9, 2026 10:49 PM UTC

    ​@thothschisel22 sorry to hear, especially when it has been working reliably for years and then suddenly stops for no obvious reason. In many cases, Adobe Express loses access to Google Photos after an update to Adobe Express, Google Photos, or Android permissions. Your photos are still safely stored in Google Photos, but Adobe Express is no longer able to access them properly. The good news is that this is usually a connection or permission issue rather than a problem with your Samsung A16 5G. A few things worth trying are updating both Adobe Express and Google Photos, signing out of Adobe Express and signing back in, and checking that Adobe Express has permission to access Photos and Videos in your Android settings. If Adobe Express can upload images from Samsung Gallery but not from Google Photos, that is a strong sign the issue is with the connection between Adobe Express and Google Photos rather than with your phone itself.

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