animated gif

Question

Why can´t I make animated gifs in Adobe Express anymore?  Before, I dragged a mp4 file into the gif converter and I used to get a animated gif. Now the file comes static with a lot of images.  What am I missing?

Tarun Saini · Answer

Hi @CatarinaBC,

Welcome to the community! We're sorry to hear about this. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?

Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV

If that dont help, can you share a screen recording of the issue?

Regards,

Tarun

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded