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courtneyk55891588
Participant
November 6, 2025
Question

App on iPhone won’t load project

  • November 6, 2025
  • 1 reply
  • 59 views

I can open the app, but can't open any new projects. I just keep getting a loading screen. 

I tried signing out and back in and deleting/reinstalling the app. No dice. 

 

    1 reply

    M
    Community Manager
    mahmoud_5524Community Manager
    Community Manager
    November 7, 2025

    Hi @courtneyk55891588,

     

    Sorry to hear that your projects aren’t loading — that’s definitely not the experience we want you to have. Are you still having the same issue? If yes, please share a short screen recording of the loading screen in the community or via DM so we can investigate further. I’ve also shared this case with our engineering team for review.

     


    ^MM

    C
    courtneyk55891588Author
    Participant
    November 7, 2025

    Here is what happens when I try to open an existing project or start a new one. I am on iOS 18.7.2. 

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