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jonboy1969
Participant
May 9, 2025
Question

Asked to post to this Community from a Google Play Review

  • May 9, 2025
  • 1 reply
  • 127 views

the "free" version works on my galaxy fold 6. but I am paying for creative cloud all apps plan. I'm kind of pissed, I can only use the free version when paying top prices for all apps. below is the reply from "Adobe Developer" To help us better understand your subscription and access to Adobe Express Premium features, could you please share your Adobe ID over DM in our community forum? This will allow us to check your plan details and assist you further. You can reach the community here: adobe.ly/adobeexpresscommunity. ^SV

1 reply

Amitej S
Community Manager
Community Manager
May 12, 2025

Hey @jonboy1969, Welcome to our Adobe Express Community!  

 

Can you try working in Adobe Express from a browser (Edge, Chrome, Safari, or Firefox) on a desktop device? Please ensure you're signed in to the Adobe account with the same email ID you've used to purchase the subscription. 

Also, let us know if you've another mobile device to test this on. 

 

Here are the devices supported for Adobe Express and the mobile technical requirements.

 

Let us know about your observations!