Asset marked with the failed icon ! But There is NO marked asset !

Forum|Forum|1 year ago
June 9, 2024
9 replies
2656 views

I can't download my PDF, it gives the error; "1 asset failed to upload. Please delete the asset marked with the failed icon". But there is NO ASSET marked with FAILED ICON ! I've checked every page & asset but no marked one. Also I've used my own assets 90%... How can I solve this ?

nicklongojr

Participant

Review all your pages with the layers visible on the right side. You might find a hidden element on one of your pages from the template you selected. It will look like the attachment here. Delete it and you should be okay.

A

asc30022673jso3

Participant

Having this same issue, no indicator on which asset is wrong. I am creating a still png image.

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asc30022673jso3

Participant

Also seeing no response since July makes me wonder if they care about this issue.

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Mano11

Participant

Same issue here.

My project is a template based poster, and i animated most off the assets to create a short 15s reel.
Before animating i had no issue downloading the still poster as PNG, now i cant even do that

M

Mano11

Participant

Ok, so removing all the animations of the photo assets helped. I was able to DL the still png, and after adding the animations again, i could dl the video too.

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Holt Intl Systems

Participant

Having the same issue. Nothing is marked with a failed icon. Can't download assets. What is the work around, please. Thanks.

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erica_9713

Participant

This has happened to me as well. I hope there's a work around for this issue...

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DoubleSupercool

Participating Frequently

Currently getting this on a file that was working 2 weeks ago. No failed icons, can't download, logging out does nothing, turning off adblockers does nothing. Fully paid Creative Suite account, can't download a flipping PNG . . .

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Angelic_Sunshine6C2B

Participant

STILL AN ISSUE! KIND OF A MAJOR ONE!

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Angelic_Sunshine6C2B

Participant

I spent weeks creating 4 Ebooks and I CANNOT download them because of this moronic glitch.

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Graph.Pro.Assistant Jazzy

Participant

I just had this issue 7/5 using my own assets too, and I could not find which asset had the red marker.
Upon logging out, logging back in & the refreshing the page it worked!

Can you try that and let us know?