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Participant
September 1, 2026

Audio Delay - 4 seconds

  • September 1, 2026
  • 1 reply
  • 4 views

I have an issue with the audio it plays 4 seconds delayed, I thought it was only a bug on the app however when i download the video the music is still delayed by 4 seconds.

 

    1 reply

    Rose DV
    Community Manager
    Community Manager
    September 4, 2026

    Hi ​@FranshescoV,

    Good catch testing the download too — since the 4-second delay shows up in the exported video and not just the app preview, that tells us it's something in the project's audio timing or the export itself, not just a playback glitch. That's useful.

    A couple of things to check on the timeline first:

    • → Open the timeline and look at where the audio track starts — if the music clip begins ~4 seconds in rather than at 0, dragging it back to the very start should line it up
      → If the audio already starts at 0 on the timeline but still exports delayed, that's more likely something on our side with how it's rendering the audio

    If it's the second case (starts at 0, still delayed on export), I'd like to get it in front of our team - and the most useful thing would be to see the project directly. If you're open to that, duplicate it first and share the copy so your original stays untouched:

    • → Duplicate the project first (from your project list, "…" menu → Duplicate), then open the copy
      → Click Share (top-right) → next to Copy link, click the settings gear
      → Under "Who has access," open the dropdown and choose Anyone with the link
      → Set "Link recipients act as" to Editor (it'll confirm "Anyone with the link can edit, download and share")
      → Click Copy link and DM it to me

    Also helpful to know: is the audio a clip you added yourself, or from Express's built-in music? And does the delay happen on every export, or just some?

    Rose