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michelle365
michelle365
Participant
February 9, 2026

Auto-generated captions In Adobe Express

  • February 9, 2026
  • 1 reply
  • 16 views

Having issues with auto-generated captions In Adobe Express it's randomly jumping position. A single line shifts higher or lower despite consistent settings . The caption tool fails to maintain uniform alignment for all generated text blocks.

    1 reply

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    February 10, 2026

    Hi ​@michelle365,

     

    Thanks for reaching out! We’re sorry to hear about this. Could you please let us know if you are seeing this after you upload the video, and when you play or after downloading the video?

     

    Please try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference.

     

    Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

     

    Let us know if that helps.

     

    Regards,

    Tarun

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