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Participating Frequently
May 24, 2023 3:25 PM UTC
Question

Background Removal Problem

 

For some reason, and I've never had trouble with this before, when I remove the background on an item that I took a picture of, the image basically inverts. I attached a picture of an example.

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26 replies

Participant
Jun 2, 2023 9:14 PM UTC

thankssssss 

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Çekmeköy Oto Çekici - Kurtarıcı
Amitej S
Community Manager
Community Manager
May 24, 2023 10:20 PM UTC

Hey @reid,

I tried to replicate this with a similar image, and it worked fine for me on Android and iOS devices. You can try restarting the device once to check if that makes any difference. Also, ensure the device OS and the Adobe Express application are updated to their latest version. 

 

Let us know how it goes.

 

Thanks,

Amitej

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Participating Frequently
May 25, 2023 6:47 PM UTC

I restarted and it didn't work. It's also not an update issue. My Adobe Express is on 11.16.1

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