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Background remover not working

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I hit the remove background and I get a message saying it is not working.

justlearnCorrect answer

Community Expert

@FedEx Man I literally just tried a few seconds ago, and it's working for me. I would suggest clearing your history, cookies, and cache of your web browser. Make sure to select 'All Time.' If you are using your mobile/tablet app, I would also clear cache of the App. And restart the app or browser

m

justlearn

Correct answer

Community Expert

@FedEx Man I literally just tried a few seconds ago, and it's working for me. I would suggest clearing your history, cookies, and cache of your web browser. Make sure to select 'All Time.' If you are using your mobile/tablet app, I would also clear cache of the App. And restart the app or browser

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Amitej S

Community Manager

Hi @FedEx Man, are you still experiencing issues with the removed background feature in Adobe Express? Can you confirm if the mentioned steps helped you resolve the problem?

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