Skip to main content
Participant
October 12, 2024
Question

Background remover removes me and not background

  • October 12, 2024
  • 1 reply
  • 284 views

I am using the background remover tool in express for the first time on a video, and it works perfectly expect for removing me and keeping the background! Any ideas how to fix this? The tool seems to have no settings just a one button click 😕😕

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Community Manager
October 14, 2024

Hi 

@Alexander291038408j3e

,

 

Thanks for reaching out. Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun