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Participant
October 24, 2024
Question

Brands Missing

  • October 24, 2024
  • 1 reply
  • 166 views

My "Brands" is suddenly empty.

 

I had logos, colors, fonts, etc. in there and had used them for a few months and they're gone. If I click on "Libraries" it's all there but gone from "Brands."

 

I checked to make sure I was logged in to my Premium account, cleared the browser cache (Chrome), and tried a different browser (Safari).

 

Any ideas?

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1 reply

Tarun Saini
Community Manager
Community Manager
October 25, 2024

Hi 

@FCS COMMANDERS

,

 

We're sorry to hear about this. Could you please share your Adobe ID via DM with us so we can investigate further?

 

Regards,

Tarun