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AUNA01
AUNA01
Participant
June 15, 2023
Question

Brands/project files missing with new Beta and unable to upload the missing fonts

  • June 15, 2023
  • 1 reply
  • 264 views

With the new Beta release,
1. My projects and project folders did not carry over (I can still access outside of the beta) Is there a way to migrate them over?

2. My created brands and uploaded fonts associated with them did not carry over (I can still access outside of the beta). I have also been unsuccessful in creating a new brand in the beta enviroment, it seems to lock up. I also don't have an option to upload and custom fonts. 

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
June 19, 2023

Hey @AUNA01,

 

Welcome to the community!

 

Thanks for bringing this up. I'd like to inform you that the brands and the projects you created in Adobe Express will remain there and won't be available in the Beta version. However, we are in the process of migrating all the stuff from Adobe Express to the new Beta version, and once this happens, we'll let you know.

Currently, both apps are different, and the projects created in any one won't be available in the other version.

 

And for the Brands in the Beta version, are you still unable to create a brand? Do you get any error messages? Can you share a screen recording of the workflow and what you encounter while creating a brand?

 

Let us know about this, and I hope it helps you.

 

Thanks,

Amitej

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