Skip to main content
Participant
Nov 15, 2022 10:34 AM UTC
Question

Bug - Adobe Express - Project Download problems

Can anyone advise?

I cannot download anything from Adobe Express.

I already cleared the cache on my computer and still I can't download. 

Clicking the 'start download' button doesn't do anything.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Myra Ferguson
Community Expert
Community Expert
Nov 15, 2022 3:32 PM UTC

Do you work in an environment where downloads are prohibited? If that's the case, then you'll need to speak to your IT department to allow the downloads (known as whitelisting) from https://express.adobe.com.

Translate
Participant
Nov 15, 2022 10:40 PM UTC

Hi, no. I'm working from home.  As mentioned I've cleared my cache and I am at a loss as to what to do.

 

Translate