Bug: Exporting animated text to video changes fonts, spacing, colors

Question

The first is what it looks like in the editor, the second is a screen shot of what the video looks like after export

Saquib.Iqbal · Answer

Hi Marisa,

Sorry for the trouble. Not what we want to hear. We can get this checked.

Could you give us the following information:

1) Would you be able to clear cache and try again with the incognito/private mode on the browser you are using?

2) Could you try downloading the project in PDF, PNG and JPG format and check if it's showing the same error?

3) Try duplicating the project and try again.

4) Also, are you facing this issue on all the projects or just this one?

Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

Thanks,
Saquib

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