Skip to main content
January 6, 2026
Question

Bug of Webpage Logo Transparency

  • January 6, 2026
  • 3 replies
  • 105 views

jeff27057530ofwq_1-1767684435961.png

The logo file I uploaded is transparent, but when it is displayes as white background recently, and Idk why😢

3 replies

tsol
Participating Frequently
January 7, 2026

Hi all.  I am having the same issue within Adobe Express Webpages (previously Spark Pages).  All previously uploaded transparent PNGS are now showing up with a white background.  Has there been a solution to this yet? - Thank you!

 

Amitej S
Community Manager
Community Manager
January 8, 2026

Hi @tsol, our team is aware of the issue and is working on resolving it. We'll let you know once it's fixed.

Thanks for posting here!

 

Best!

Amitej S
Community Manager
Community Manager
January 7, 2026

Hi @jeff27057530ofwq, our team is working on resolving this. We'll let you know once there is more info on this. Feel free to post here if you see this issue being resolved. 

Best!

Tarun Saini
Community Manager
Community Manager
January 6, 2026

Hi @jeff27057530ofwq,

 

Welcome to the community! We're sorry to hear about this. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun