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Leehowy91
Participant
May 18, 2022 9:19 AM UTC
Question

Bugs with the Express CC app

I can't seem to login to my business profile on the app and afterwards it kicks me off the app completely.

I have no problems with the desktop version, just the mobile app. I can login to my personal profile.

Please can someone assist?

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3 replies

Leehowy91
Leehowy91Author
Participant
May 18, 2022 10:44 AM UTC

Hi Gwen,

Thank you for the quick response. It's working after I deleted and re-installed the app.

Thanks!

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Gwen5F86
Participating Frequently
May 18, 2022 12:39 PM UTC

Fantastic! Thanks for reporting back! 

 

Happy creativity!

Gwen

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Gwen5F86
Participating Frequently
May 18, 2022 9:22 AM UTC

Hi Leigh, 

 

Thanks for reporting this.  I'm sorry it's happening! I'll have a look for you.

 

Can you confirm you have logged out and back in? Cleared all cash? Perhaps even re-installed the app?

 

I'll come back to you asap.

Many thanks,

Gwen

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