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Amy26357946g45i
Participant
August 17, 2023
Question

Can anyone advise how to download a full video?

  • August 17, 2023
  • 1 reply
  • 112 views

Hello,

 

With the new update, I can only download the first 15 seconds of a 3-minute video.  How do I upload the whole video?  Please help!

 

    This topic has been closed for replies.

    1 reply

    Lyn_D
    Lyn_D
    Inspiring
    September 11, 2023

    @Amy26357946g45i, Thank you for reaching out, and I apologize for any frustration caused. Our engineering team has recently fixed some reported bugs. Could you please confirm if you're still experiencing this issue?

     

    If the problem persists, don't hesitate to let me know.

     

    I'm looking forward to hearing from you.

    Lyn

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