Can’t access photos

Question

I accidentally said it could only access select photos from my phone, and now, even after looking through the settings and trying different things, I cannot upload or access any more images. How do I change my preference?

Amitej S · Accepted Answer

Hi Maddie,

Thanks for reaching us.

Preferences can be reset in the following manner:

If you have an iOS device, you may open the Adobe Express app and tap on the Settings icon at the top right.

Select Push Notifications > Open Settings, then tap on Photos > All Photos

This will allow Adobe Express to access all photos in the phone library.

And if you're working on an Android device, you may need to scan through android Settings > Apps & Notifications > Adobe Express > Permissions, then tap Storage > Allow

Let us know if this helps.

Regards,

Amitej

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.