Can't download video in free Adobe Express

Question

I used to be able to create a video project with available fonts and other features then download successfully with the free version of Adobe Express. As of this month, I can no longer do so. I was forced to upgrade in order to download my MP3 file. Is this a new limitation?

Tarun Saini · Answer

Hi @alvarezsr2007,Welcome to the community! We're sorry to hear about this. Could you please let us know when exactly you get the error message? Can you share a screen recording or a screenshot of the error? Have you tried using other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference?  We're here to help, just need some info. Regards,Tarun

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