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antkn33
Known Participant
September 27, 2024
Question

Can't Edit a video

  • September 27, 2024
  • 1 reply
  • 120 views

Another day, another problem. Now I can't edit a simple 8mb mp4 video. After uploading, I just get a "progress" bar that keeps going back and forth and never stops. I can't save the edits I've made. 

On the web and iphone versions. 

This topic has been closed for replies.

1 reply

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
October 3, 2024

Hi 

@antkn33

,

 

We're sorry to hear about this. Are you still experiencing this issue? If so, have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Also, try clearing the browser's cache and cookies and let us know if that helps. 

 

Regards,

Tarun

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