Can’t find old Spark projects

Question

I can't find my old Spark projects when I log in on a browser on a desktop, yet they appear in the Creative Cloud Express app on my phone. The Creative Cloud desktop app also shows nothing under "Your files."

How can I access my old files on a desktop? I have sync turned on but nothing is syncing between the mobile app and the desktop.

David__B · Accepted Answer

Hi Levi,

Other than John & Bob's suggestions I'd also double-check that you are using the same email address on the desktop as on your phone. You might also want to test in a few different browsers on the desktop too in case it is some kind of cookie or cache issue.

Best,

Dave

John T Smith · Answer

For Spark help go here, now called Adobe Express https://community.adobe.com/t5/creative-cloud-express/ct-p/ct-adobe-creative-cloud-express?page=1&sort=latest_replies&tabid=all

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