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Participant
September 9, 2024
Question

Can't open a blank project, frozen.

  • September 9, 2024
  • 2 replies
  • 182 views

I select instagram reel and nothing happens. I've tried opening an old project and that doesn't work either. Using app and browser. Same problem. Using Windows. 

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2 replies

Participant
September 9, 2024

I have the same problem, I need to share a project link and I can't do it.

Tarun Saini
Community Manager
Community Manager
September 20, 2024

Hi 

@Lis_Simeon

 

@tina_9600

,

 

Sorry for the delay. Please make sure that the network endpoints listed on https://adobe.ly/3TAyVoE are allowed. For mobile, try reinstalling the app and try again to see if that helps.

 

Regards,

Tarun

tina_9600Author
Participant
September 9, 2024