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Participant
Oct 25, 2022 1:24 AM UTC
Question

Can't Save Project to Template

When trying to save a project to a brand library as a template, I get the following message:

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1 reply

Community Manager
Oct 26, 2022 7:28 AM UTC

Hi @harrisonw, Would you mind sharing which app are you using? Is this happening with just one project or any other project as well? We can try a few troubleshooting steps here. I hope that will help. Clear the browser cache and then log in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. If not, try a different system. Try checking these things and report back with any observations. Thanks ^Manmeet

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