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Kurt31272195mwyf
Participant
Jul 24, 2023 7:26 PM UTC
Question

Can't share access with collaborator in Express

Trying to invite someone to collaborate on a video project in Express. Other person keeps getting a a message saying "Unable to open document." I tried sharing by putting her email in there, then also tried by emailing her the link to share. Neither worked. 

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1 reply

Lyn_D
Lyn_D
Inspiring
Aug 26, 2023 4:24 AM UTC

Hi @Kurt31272195mwyf,

Thank you for reaching out and sharing your concerns. We've recently implemented updates to address issues.

 

Could you kindly confirm if you're still facing this problem?

 

I'm here to help and looking forward to hearing from you.

-Lyn

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