Can you transfer Brand Library when migrating to a different Adobe Account?

Question

My company has a team account (this one) and a second account, which we're trying to get rid of. I had been using the OTHER account, and while downloading the library I use in Adobe Illustrator/InDesign/Photoshop was easy, I'm most worried about losing all my progress and templates I created in Adobe Express.

So far I've shared the Brand Library containing all that info from the 2nd account to this one. What I want to know is: When the other account (creator of the Brand Library) is shut down, will this account maintain access/control of the Brand Library in Express?

Thank you in advance.

Tarun Saini · Answer

Hi

@ClarisMarketing

Welcome to the community! It sounds like you're trying to consolidate accounts and ensure that you don’t lose access to important brand assets and templates in Adobe Express when the secondary account is shut down.

If the secondary account (the creator of the Brand Library) is the true owner of the library, shutting it down may result in the library being deleted or becoming inaccessible, even if it was shared with your team account. Also, to maintain full control after the secondary account is shut down, you’ll need to ensure that the ownership of the Brand Library is transferred to your team account.

Take a look at this article and see if that helps- https://adobe.ly/3O6oTZl.

Regards,

Tarun

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