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al.briggs
Participant
Mar 1, 2023 4:35 AM UTC
Question

Cannot accept access requests for webpages

Quick trouble-shooting question - I am trying to share an Express webpage with another user. If I send them the link to ask for access, they can click on it, but I cannot approve them. Basically, the approval screen pops up, but nothing happens when I click on the 'Accept' option (screen just loops). I can still add individuals though the invite option, but it's for a class of 150 students, so the process of emailing it out to all of them, and then getting them to duplicate the file would be very time-consuming.
This hasn't been an issue before, so I am wondering if it's just a bug in the system at the moment?
Thanks
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5 replies

Amitej S
Community Manager
Community Manager
Mar 3, 2023 10:15 PM UTC

Hi @al.briggs,

Welcome to the Adobe Express Community!!

 

Thanks for flagging this! We were able to replicate it as well, and our team is working on resolving the issue. Once it gets fixed, we'll let you know.

We appreciate your patience and support.

 

Best,

~Amitej

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al.briggs
al.briggsAuthor
Participant
Mar 3, 2023 11:53 PM UTC
RMIT Classification: Trusted

Thank you so much

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