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BriAna32217307ktbh
Participant
September 11, 2023
Question

Cannot add personal fonts

  • September 11, 2023
  • 2 replies
  • 318 views

Ever since the new update, I haven't been able to add any fonts to my Brand outside of the already provided fonts by Adobe.  You used to be able to upload your own font files, I don't see that option anymore. 

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2 replies

B
BriAna32217307ktbhAuthor
Participant
September 27, 2023
Unable to upload new fonts into brand or select fonts already uploaded into brand.
    Lyn_D
    Lyn_D
    Inspiring
    September 28, 2023

    Hi @BriAna32217307ktbh,

     

    Thank you for reaching out.

    I understand your concern. Based on your account information, it appears you're using an Enterprise account. For Enterprise users, the admin manages the ability to upload custom fonts through the Admin Console. As an individual user, you won't see the "Upload" option for fonts. Please contact your organization's admin to upload the fonts you need.

     

    If you have any more questions or require further assistance, please don't hesitate to ask, and if you feel this has helped answer your question, please consider marking this thread as the correct answer. It may help other community members with the same question and inform them that a correct answer is available.

     

    Thank you for your continued support.

    Lyn

    Lyn_D
    Lyn_D
    Inspiring
    September 18, 2023

    Hi @BriAna32217307ktbh,

     

    Thank you for reaching out.

    I understand your concern. Based on your account information, it appears you're using an Enterprise account. For Enterprise users, the admin manages the ability to upload custom fonts through the Admin Console. As an individual user, you won't see the "Upload" option for fonts. Please contact your organization's admin to upload the fonts you need.

     

    If you have any more questions or require further assistance, please don't hesitate to ask, and if you feel this has helped answer your question, please consider marking this thread as the correct answer. It may help other community members with the same question and inform them that a correct answer is available. 

     

    Thank you for your continued support ❤️ .

    Lyn 🙂

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