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Participant
May 10, 2025
Question

Cannot download file in the same format that I created it with. HELP!

  • May 10, 2025
  • 1 reply
  • 97 views

    This is about my final, which is due in a few hours. EVERY TIME I try to download my project, it forces me to select a file type that is not acceptable to turn in, which is wildly different from the one I created. HOW DO I GET AROUND THIS? I've been messing with it all week, and my project is due in a few hours. Thanks! 

R/

KimFury

1 reply

Tarun Saini
Community Manager
Community Manager
May 12, 2025

Hi 

@KimFury

,

Welcome to the community! We're sorry to hear about this. Could you please share a screen recording of the issue you're experiencing? Which file type are you saving the project into, and what option is the app giving you?

 

We're here to help, just need some info.

 

Regards,

Tarun