Skip to main content
Participant
August 21, 2026

Clip maker generator is stuck, stalled and glitching

  • August 21, 2026
  • 1 reply
  • 31 views

The clip maker is stalling on a loading screen. The video appeared to finish loading, but when I tried to download the 10 snipped clips from a video that was less than 30 minutes long, the page disappeared and then stated that the video would still be available. I thought that was odd, so I closed the window, left, and came back later. When I reopened the window, it was stuck on a loading page—even though I had not yet selected a video to download.
At first, I thought the issue might be limited to a specific internet browser, but it happens across multiple browsers. I also thought it might be caused by a missing update, but all of my apps appear to be up to date. I assumed it may just need more time, but it has now been over 48 hours with the same continuous loading message, and I’m not sure what it is actually trying to load.

1 reply

Amitej S
Community Manager
Community Manager
August 25, 2026

Hi ​@Mitziel354481392ym8! Thanks for reaching out. Can you confirm if you’re still facing issues with clip maker? 

If the issue persists, could you share your device/OS, browser versions, and the approximate length and format of the source video? A screen recording of the loading behavior would also help us investigate.

Also, as a quick test, try opening Clip Maker in an Incognito/Private window and see if the behavior changes. If it remains stuck there as well, please share your observations here so we can take this further.