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changlisheng
changlisheng
Participant
May 13, 2022 6:56 AM UTC
Answered

Cloud Express Schedule error

I get this error when I use it, so none of the planned content has been sent out so far.

 

 

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changlisheng
changlishengCorrect answer
Participant
May 13, 2022 1:11 PM UTC

I found the problem: the associated instagram account is formatted as business, but actually my account is the creator.

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8 replies

finidev
finidev
Participant
Aug 24, 2022 10:48 PM UTC

This issue is still occurring. The schedular is not. loading.

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Community Manager
Manmeet2016Community Manager
Community Manager
Sep 26, 2022 4:56 PM UTC

Hi there, 

 

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. The app should usually be available afterward. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks

Manmeet

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nancie d
nancie d
Participant
Feb 21, 2023 1:36 AM UTC

facebook & instagram were working for me until today - disconnected and reconnected - tried an Incognito browser and nothing is working for me at this point. 

 

I received the same error above as changlisheng

HELP please

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Community Manager
Manmeet2016Community Manager
Community Manager
May 13, 2022 12:48 PM UTC

Hi there, 

 

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. The app should usually be available afterward. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks 

Manmeet

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changlisheng
changlishengAuthor
Participant
May 13, 2022 1:00 PM UTC

Still not working.
This clearly seems to be a server problem, and all I'm doing on the client is pointless.

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changlisheng
changlishengAuthorCorrect answer
Participant
May 13, 2022 1:11 PM UTC

I found the problem: the associated instagram account is formatted as business, but actually my account is the creator.

Translate
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