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changlisheng
changlisheng
Participant
May 13, 2022
Answered

Cloud Express Schedule error

  • May 13, 2022
  • 2 replies
  • 1045 views

I get this error when I use it, so none of the planned content has been sent out so far.

 

 

This topic has been closed for replies.
Correct answer changlisheng

I found the problem: the associated instagram account is formatted as business, but actually my account is the creator.

2 replies

finidev
finidev
Participant
August 24, 2022

This issue is still occurring. The schedular is not. loading.

M
Community Manager
Manmeet2016Community Manager
Community Manager
September 26, 2022

Hi there, 

 

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. The app should usually be available afterward. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks

Manmeet

nancie d
nancie d
Participant
February 21, 2023

facebook & instagram were working for me until today - disconnected and reconnected - tried an Incognito browser and nothing is working for me at this point. 

 

I received the same error above as changlisheng

HELP please

M
Community Manager
Manmeet2016Community Manager
Community Manager
May 13, 2022

Hi there, 

 

Sorry for the trouble. I hope this will help. Clearing browser cache and then logging in using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of the app and then signing back in. The app should usually be available afterward. If not, try a different system. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

 

Thanks 

Manmeet

changlisheng
changlishengAuthor
Participant
May 13, 2022

Still not working.
This clearly seems to be a server problem, and all I'm doing on the client is pointless.

changlisheng
changlishengAuthorCorrect answer
Participant
May 13, 2022

I found the problem: the associated instagram account is formatted as business, but actually my account is the creator.

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